Administrator Portal

1. Click the Users tile.  2. Check the box(es) of users making bulk edits to and the Bulk Acti...

1. Click the Users tile2. Use the search to find desired user then click the blue name to edit OR...

To see the Sentiments for users in the Call History, the below prerequisites are required.1. Clic...

1. Click on the Call History tab.2. To immediately block a number for the entire domain, click th...

1. Click on the Auto Attendants tile.2. Select from your list of Auto Attendants to edit by click...

In order to set the Answering Rules for live answer during business hours and auto attendant afte...

A "Phantom" line is an extension that serves as a "Routing User." Calls are routed to this extens...

In order to set the Answering Rules for an Auto Attendant to answer always, the school Auto Atten...

Identify all extensions involved and ensure they belong to the same Site and Department. If neces...

A "Forked" line is an extension that can be placed on multiple phones as a "Line Appearance." Th...

1. Click on the Time Frame tile.2. Click Add Time Frame.Types of Time Frames: Domain Time Frames ...

1. Click the inventory tile.2. Click the Phone Hardware tab. Click the MAC address of the phone y...

1. To add any additional sidecar expansion modules, select the Add Sidecar tab. 2. In the pop-up ...

1. Click on the Users tile.2. In the search bar, type in desired name OR extension. Note: make su...

1. Click the Users tile.2. Use the search to find desired user then click the blue name to edit O...

1. Click on the Users tile.2. Click the Sites tab.3. Click the site name or use the pencil icon t...