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How to Access Voicemail Messages
To Check Your Personal Voicemail Box Access the voicemail system using one of the following ...
For iOS
1. Open the App Store > search for UDT Voice> click Get to install the app. ORClick this link: ...
For Android
1. Open the App Store > search for UDT Voice> click Install to install the app. ORClick this l...
How to Configure SNAPbuilder Buttons
1. From the home page, hover over the gear in the Active Phones box on the right and click on the...
Common Star (*) Codes and Short Codes
Short Codes03+EXTENSION = Voicemail Transfer07+EXTENSION = Directed Call Pickup08+EXTENSION = Int...
Call Center Supervisor
From the Call Center tab, Call Center Supervisors can see Call Center Analytics, run reports, edi...
Office Manager
Logging in and out of the Call Center as an Office Manager can be done two ways:Use star codes.Fr...
Call Center Agent
Logging in and out of the Call Center as an Agent can be done two ways:Use star codes.From the Ca...
Basic Functions for EXP50
Basic ConfigurationsThe EXP50 supports 60 DSS keys in three screen pages. Each page displays 20 D...
Basic Functions for EXP43
Basic ConfigurationsThe EXP43 supports 60 DSS keys in three screen pages. Each page displays 20 D...
Basic Function Descriptions of CP925/CP935W/CP965
CP925/CP935WNo.ItemDescription1Backlight SliderDrag the slider to adjust the screen brightness qu...
Basic Usage for SIP-T58W/SIP-T58W Pro
Yealink SIP-T58W, T58W ProPlace a CallUsing the handset:Pick up the handset.Enter the number and ...
Basic Usage for SIP-T57W
Place CallUsing the handset:Pick up the handset.Enter the number, and then press Send.Using the s...
Basic Usage for SIP-T54W
Place CallUsing the handset:Pick up the handset.Enter the number, and then press Send.Using the s...
Basic Usage for SIP-T48U
Navigate Touch ScreenTo enter the main menu, tap .To return to the idle screen, tap .To go back t...
Basic Usage for SIP-T46U
Place CallUsing the handset:Pick up the handset.Enter the number and press Send key.Using the spe...
Basic Usage for SIP-T34W
Place CallUsing the handset:Pick up the handset.Enter the number and press Send.Using the speaker...
Basic Usage for SIP-T44U/T44W
Place CallUsing the handset:Pick up the handset.Enter the number and press Send.Using the speaker...
Basic Usage for SIP-T31/T31P/T31G
Place a CallUsing the handset:Pick up the handset.Enter the number and press Send.Using the speak...
Poly Edge E100, E200, E300, E400, and E500 Series
Place a CallUsing the handset:Pick up the handset.Enter the number and press the Send soft key.Us...