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Common Star (*) Codes and Short Codes
Short Codes03+EXTENSION = Voicemail Transfer07+EXTENSION = Directed Call Pickup08+EXTENSION = Int...
(9.23.26) Enhanced Security Controls
Enhanced Security ControlsUDT Hosted Voice now provides expanded security controls in a dedicated...
(9.23.26) Self-Service Phone Provisioning
Enhanced Phone ProvisioningAdministrators can now complete additional phone provisioning tasks di...
(9.23.26) Portal Single Sign-On Update
SSO Portal UpdateSingle Sign-On AccessThe updated UDT Voice portal now supports Single Sign-On wi...
Basic Usage for SIP-T46U
Place CallUsing the handset:Pick up the handset.Enter the number and press Send key.Using the spe...
Basic Usage for SIP-T46G/T46S
Place CallUsing the handset: 1. Pick up the handset. 2. Enter the number.3. Press OK , the #key...
Basic Usage for a SIP T87 W
Place a CallWhen the phone is not in use:Pick up the handset or press the Speakerphone button.Di...
Basic Usage for SIP-T73W/T73U
Using the Buttons on Your T73W/T73U/T74WPhoneOn the display are your lines, system park buttons, ...
Basic Usage for SIP-T31/T31P/T31G/T33G/T33P
Place a CallUsing the handset:Pick up the handset.Enter the number and press Send.Using the speak...
For Android
1. Open the App Store > search for UDT Voice> click Install to install the app. ORClick this l...
Basic Usage for a SIP T85 W
Place a CallLeaving handset in position:Start typing a number and then press Call and then press ...
Basic Usage for SIP-T44U/T44W/T43U
Place CallUsing the handset:Pick up the handset.Enter the number and press Send.Using the speaker...
Basic Usage for SIP-T58W/SIP-T58W Pro
Yealink SIP-T58W, T58W ProPlace a CallUsing the handset:Pick up the handset.Enter the number and ...
How to Access Voicemail Messages
To Check Your Personal Voicemail Box Access the voicemail system using one of the following ...
For iOS
1. Open the App Store > search for UDT Voice> click Get to install the app. ORClick this link: ...
How to Configure SNAPbuilder Buttons
1. From the home page, hover over the gear in the Active Phones box on the right and click on the...
Call Center Supervisor
From the Call Center tab, Call Center Supervisors can see Call Center Analytics, run reports, edi...
Office Manager
Logging in and out of the Call Center as an Office Manager can be done two ways:Use star codes.Fr...
Call Center Agent
Logging in and out of the Call Center as an Agent can be done two ways:Use star codes.From the Ca...
Basic Functions for EXP50
Basic ConfigurationsThe EXP50 supports 60 DSS keys in three screen pages. Each page displays 20 D...