Common Star (*) Codes and Short Codes
Short Codes
03+EXTENSION = Voicemail Transfer
07+EXTENSION = Directed Call Pickup
08+EXTENSION = Intercom Call (Auto Answer)
Star Codes
Call Pickup
*54 = Group Call Pickup (Site+Department)
Calle Forwarding
*72+NUMBER = Enable Call Forward (Always)
*73 = Disable Call Forwarding (Always)
Call Queues
*88+QUEUE = Make Available (Specific Queue)
*89+QUEUE = Make Unavailable (Specific Queue)
*50 Agent Make available
*51 Agent Auto-Available
*52 Agent Logout
Call Recording
*98 = Start Recording (On-Demand / Mid-Call)
*99 = Stop Recording (On-Demand / Mid-Call)
*95 = Pause Recording (Mid-Call)
*96 = Resume Recording (Mid-Call)
Standard Extensions and Testing Numbers
5000 = Voicemail Access (Unregistered)
5001 = Voicemail Access (Registered) (Default)
933 = Emergency Call Number/Address Verification
988 = Suicide & Crisis Lifeline