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Basic Functions for EXP43

Basic Configurations

The EXP43 supports 60 DSS keys in three screen pages. Each page displays 20 DSS keys.

You can press  or  to switch to the corresponding page and use your desired DSS key.

You can assign a feature to a DSS key via phone user interface. Press the desired DSS key of EXP43 for about 5 seconds, the phone LCD screen will prompt the setting of this key.

The following sections provide you with detailed instruction of assigning some frequently used features to the DSS keys via web interface.


Conference

The conference key allows you to set up a conference with a third party when already in a call.

  1. Click DSSKey > Ext Key.
  2. In the desired DSS key field, select Conference from the Type drop-down menu.
  3. Enter the phone number or extension of the destination party in the Value field.
  4. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
  5. Click Confirm to accept the change.

Forward

When there is an incoming call, you can press the forward key to forward the incoming call to the pre-defined destination number.

  1. Click DSSKey > Ext Key.
  2. In the desired DSS key field, select Forward from the Type drop-down menu.
  3. Enter the destination number to forward the incoming calls to in the Value field.
  4. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
  5. Click Confirm to accept the change.

Transfer

You can press the transfer key to perform a Blind/Semi-Attended/Attended transfer during a call.

  1. Click DSSKey > Ext Key.
  2. In the desired DSS key field, select Transfer from the Type drop-down menu.
  3. Enter the phone number you want to transfer the call to in the Value field.
  4. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
  5. Click Confirm to accept the change.

Hold

You can press the hold key to hold and retrieve a call.

  1. Click DSSKey > Ext Key.
  2. In the desired DSS key field, select DND from the Type drop-down menu.
  3. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
  4. Click Confirm to accept the change.

DND

You can press the DND key when the phone is idle to activate or deactivate the DND mode.

  1. Click DSSKey > Ext Key.
  2. In the desired DSS key field, select DND from the Type drop-down menu.
  3. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
  4. Click Confirm to accept the change.

Recall

You can place a call back to the caller of the last incoming call by pressing the ReCall key.

  1. Click DSSKey > Ext Key.
  2. In the desired DSS key field, select Recall from the Type drop-down menu.
  3. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
  4. Click Confirm to accept the change.

SMS

You can access the SMS more quickly and easily by pressing the SMS key.

  1. Click DSSKey > Ext Key.
  2. In the desired DSS key field, select SMS from the Type drop-down menu.
  3. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
  4. Click Confirm to accept the change.

Direct Pickup

If you press the direct pickup key when the specific phone number receives an incoming call, the call is answered on your phone.

  1. Click DSSKey > Ext Key.
  2. In the desired DSS key field, select Pickup from the Type drop-down menu.
  3. Enter the direct call pickup code followed by the specific number that you want to pick up a call from in the Value field.
  4. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
  5. Select the desired line from the Line drop-down menu.
  6. Click Confirm to accept the change.

Group Pickup

You can pick up the incoming call of the pre-defined group by pressing the group pickup key.

  1. Click DSSKey > Ext Key.
  2. In the desired DSS key field, select Group PickUp from the Type drop-down menu.
  3. Enter the group call pickup code in the Value field.
  4. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
  5. Select the desired line from the Line drop-down menu.
  6. Click Confirm to accept the change.

Call Park

You can park a call at an extension by pressing the call park key. The current call is put on hold and can be retrieved on another IP phone.

  1. Click DSSKey > Ext Key.
  2. In the desired DSS key field, select Call Park from the Type drop-down menu.
  3. Enter the call park code in the Value field.
  4. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
  5. Select the desired line from the Line drop-down menu.
  6. Click Confirm to accept the change.

Voice Mail

You can access the voice mail more quickly by pressing the voice mail key.

  1. Click DSSKey > Ext Key.
  2. In the desired DSS key field, select Voice Mail from the Type drop-down menu.
  3. Enter the voice mail access code in the Value field.
  4. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
  5. Select the desired line from the Line drop-down menu.
  6. Click Confirm to accept the change.

Speed Dial

You can speed up dialing the numbers which are frequently used or hard to remember by pressing the speed dial key.

  1. Click DSSKey > Ext Key.
  2. In the desired DSS key field, select SpeedDial from the Type drop-down menu.
  3. Enter the desired number you want to dial out directly in the Value field.
  4. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
  5. Select the desired line from the Line drop-down menu.
  6. Click Confirm to accept the change.

Intercom

You can connect to the operator or the secretary more quickly by pressing the intercom key in an office environment.

  1. Click DSSKey > Ext Key.
  2. In the desired DSS key field, select Intercom from the Type drop-down menu.
  3. Enter the remote extension number in the Value field.
  4. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
  5. Select the desired line from the Line drop-down menu.
  6. Click Confirm to accept the change.

Line

You can configure a DSS key as the line key. It performs the same as a hard line key.

  1. Click DSSKey > Ext Key.
  2. In the desired DSS key field, select Line from the Type drop-down menu.
  3. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
  4. Select the desired line from the Line drop-down menu.
  5. Click Confirm to accept the change.

BLF

The BLF key allows you to monitor the status of the pre-defined number. You can also pick up incoming calls of the monitored number.

  1. Click DSSKey > Ext Key.
  2. In the desired DSS key field, select BLF from the Type drop-down menu.
  3. Enter the phone number or extension you want to monitor in the Value field.
  4. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
  5. Select the desired line from the Line drop-down menu.
  6. Enter the directed call pickup code in the Extension field.
  7. Click Confirm to accept the change.

Group Listening

You can configure a DSS key as the group listening key. Then you are allowed to activate the Speakerphone and Handset/Headset at the same time by pressing the group listening key.

  1. Click DSSKey > Ext Key.
  2. In the desired DSS key field, select Group Listening from the Type drop-down menu.
  3. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
  4. Click Confirm to accept the change.