Allow and/or Block Certain Numbers Including Suspected SPAM Calls

2. Navigate to Answering Rules.

Click on the Allow / Block Button

SPAM Calls can be treated as follows:

Ring as Normal - Calls with SPAM flags will ring as dialed and follow answering rule logic

Sent to Voicemail - Calls with SPAM flags will go directly to voice mail ignoring any answering rule logic

Drop Call - Calls with SPAM flags to your extension will immediately be dropped (possibly including legitimate calls flagged as a false positive

Screen Call - Calls with SPAM flags to your extension will be screened in the same process as above and follow answering rule logic

Allowed Numbers:

Numbers added here can dial through regardless of other treatment options

Blocked Numbers:

Numbers added here will be dropped immediately

The Block Anonymous or Unknown option will also drop any calls without valid Caller ID or hidden Caller ID

This section can only be configured with 10 digit numbers and cannot be used to filter internal extensions