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1. Click the Users tile.  2. Check the box(es) of users making bulk edits to and the Bulk Action/Bulk Edit option will show.  Caution: If you click the Check All checkbox, it will match all users that match the filter, not just what’s on the page.  ...

In order to set the Answering Rules for live answer during business hours and auto attendant after hours, the below prerequisites are required. Office Hours and Lunch Hour need to be determined, and the Time Frames built (see How to Build Time Frames documenta...

Creating Your PIN 1. Dial 5001 or press the Messages/Voicemail button on your phone. 2. On the main menu, press 5 - “Set Your Current Options". 3. Press 1 to change your password. 4. Enter your new 4 to 8 digit PIN. 5. Re-enter PIN to confirm. 6. Confirm...

To Check Your Personal Voicemail Box   Access the voicemail system using one of the following options: Press the  Messages/Voicemail key on your phone Dial  5001 Enter your Voicemail PIN (if prompted) To Check Another Voicemail Box   Dial 500...

1. Dial 5001 or press the Message/Voicemail key on your phone. 2. Enter your voicemail PIN when prompted. 3. On the main menu, press 6 to change the greeting. 4. From the Greetings Menu: Press 1 to record greetings. Press 2 to review greetings. Press...

Identify all extensions involved and ensure they belong to the same Site and Department. If necessary, edit each user to the same site and same department.1. Click on the Users tile. 2. In the search bar, type in the desired department OR site. Note: make sure...

1. Dial 5001 or press the Messages/Voicemail button on your phone.2. Enter your voicemail PIN followed by the # key.3. On the main menu, press 5 for "Set Your Current Options".4. Press 2 to record your name.5. At the prompt, record your name and then press the...