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Basic Usage for SIP-T73W

Basic Usage for SIP-T73W

Using the Buttons on Your T73W Phone


On the display are your lines, system park buttons, and speed dials. 

The four buttons at the bottom of the screen display are Dynamic keys and change depending if you are on the call or your system is idle.

  • Below the dynamic keys are Voicemail , Headset   , Mute , and Next Page buttons.
  • To the right of the keypad you will find the Hold , Forwardimg , Call logimage_2023-05-DD-53, and Speakerimage-20230518153306443 buttons.
  • To the left of the keypad you will find the Navigation , Cancel ,  and Volume image_2023-05-DD-45button.


Place Call

Using the handset:

  • Pick up the handset.
  • Enter the number or select a contact, and then press Call.

Using the speakerphone:

  1. With the handset on-hook, press image-20230518153306443.
  2. Enter the number or select a contact, and then press Call.

Using the headset:

  1. With the headset connected, press image-20230518112456875 to activate the headset mode.
  2. Enter the number or select a contact, and then press Call.

During a call, you can alternate between the headset, hands-free speakerphone and handset modes by pressing the HEADSET key, the Speakerphone key or by picking up the handset. Headset mode requires a connected headset.

Once you are on a call, your dynamic buttons on the display have changed and you have the ability to Transfer, Hold, or Conference a call. 


Answer Call

Using the handset:

  1. Press the dynamic Answer button, or lift handset.
  2. You can also Silence or Reject the call from the dynamic keys on the display.

Using the handset:

  • Pick up handset.

Using the speakerphone:

  • Press image-20230518112542978.

Using the headset:

  • Press image.png.

You can reject an incoming call by pressing the Reject.

End Call

Using the handset:

Hang up the handset or press EndCall.

Using the speakerphone:

  • Press image-20230518112542978 or EndCall.

Using the headset:

  • Press EndCall.

Redial

  • Press image_2023-05-DD-53 to enter Placed Calls list, select the desired entry and press image_2023-05-DD-53 or Send.
  • Press image_2023-05-DD-53 when the phone is idle to dial out the last dialed number.

Call Mute/Unmute

  • Press image.png to mute the microphone during a call.
  • Press image.png again to unmute the call.

Call Hold and Resume

To place a call on hold:

  • Press Hold during an active call.

To resume the call, do one of the following:

  • If there is only one call on hold, press Resume.

To place a call on park, touvh any of the park buttons on display.

  • You can see and retrieve the parked ball by ressing the red button.

Anyone with a park button display on their phone can see and retrieve that parked call by pressing the red button.


Place Phone in Do not Disturb Mode

  • Press the DND button on the dynamic display.
  • Status is shown on the display.
  • Press the DND button to resume normal calling.


Managing the Call Log

  • Press the Call logimage_2023-05-DD-53 button on right side of keypad.
  • Use the Navigation wheel on left side of keypad to:
    • All calls
    • Missed calls
    • Placed calls 
    • Received calls



Call Transfer

You can transfer a call using the following procedure:

Transfer

  1. Press the dynamic Transfer during an active call.
  2. Type in the extension you would like to transfer the call to, or press the pre-programmed speed dial button.
  3. Call is now transferred.

Call Forward

To enable call forward:

  1. Press the Menu when the phone is idle, and then select Features > Others  > Call Forward.
  2. Select the desired forward type and select Enabled or On from the corresponding field:
    • Always Forward — Incoming calls are forwarded unconditionally.
    • Busy Forward — Incoming calls are forwarded when the phone is busy.
    • No Answer Forward — Incoming calls are forwarded if it is not answered after a while.
  3. Enter the contact number you want to forward incoming calls in the Forward to field.
  4. For No Answer Forward, press image_2023-05-DD-14 or image_2023-05-DD-44 to select the desired ring time to wait before forwarding from the After Ring Time field.
  5. Press Save to accept the change.

Call Conference

  1. Press Conference during an active call. The call is placed on hold.
  2. Enter the number of the second party, and then tap Call.
  3. Press the Conference again when the second party answers. All parties are now joined in the conference.
  4. During a Conference call using display buttons you can:
    • Press the Conference button again to add another party.
    • Put the call on Hold
    • Press the Manage button which will show all parties and will allow you to select individual parties to Mute, Remove, or Hold them.

Speed Dial

To configure a speed dial key:

  1. Press the Menu when the phone is idle, and then select Features > Dsskey.
  2. Select the desired DSS key.
  3. Select the SpeedDial from the Type field, select the desired line from the Account ID field, enter a label in the Label field, enter the number in the Value field.
  4. Press Save to accept the change.

To use the speed dial key: Press the SpeedDial to dial out the preset number.


Voice Message

The message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red. Phones come with voicemail to email access.

To listen to voice messages via the phone:

  1. To access you voicemail you will need to have the pin provided to you in your welcome email
  2. Press image_2023-05-DD-47 and follow the voice prompts to listen to your voice messages.
  3. Follow the voice prompts to listen to your voice messages.
  4. Enter your pin number and continue to follow prompts as needed.

Call History

  1. To view call history press the History button on display.
  2. Use the Navigation wheel to navigate to the number you would like to call and press the Call button.Select an entry from the list, and you can do the following:
    • All calls
    • Missed calls
    • Placed calls
    • Received calls
    • Forwarded calls
  4. Review saved contacts by pressing the dynamic Phone Book key on your display.
    • Company contacts
    • Personal contacts
  6. Add a contact.
    • Select the desired contact list.
    • Select Add.
    • Enter your contact information.
    • Select the desired account from the Account field.
    • Select check or OK.
  7. Delete a contact.
    • Select the desired contact list, and select the desired contact entry and select Option press Delete to delete the entry from the list.
    • Select Delete All to delete all entries from a list.
  8. Edit a contact
    • Select the desired contact list, and select the desired contact entry and select Option press Detail to view detailed information about the entry, and then edit the contact information
    • Select Save, OK or Done, or tap.
  9. Blocklist a contact to reject an incoming call automatically.
    • Select the desired contact list and contact.
    • Select Option and Add to Blocklist.
    • Select OK.

Contact Directory

To add a contact:

  1. Press Directory when the phone is idle, and then select All Contacts.
  2. Press Add to add a contact.
  3. Enter a unique contact name in Name field and contact numbers in the corresponding fields.
  4. Press Save to accept the change.

To edit a contact:

  1. Press Directory when the phone is idle, and then select All Contacts.
  2. Press image_2023-05-DD-04 or image_2023-05-DD-38 to select the desired contact, press Option and then select Detail from the prompt list.
  3. Edit the contact information.
  4. Press Save to accept the change.

To delete a contact:

  1. Press Dir when the phone is idle, and then select All Contacts.
  2. Press image_2023-05-DD-04 or image_2023-05-DD-38 to select the desired contact, press Option and then select Delete from the prompt list.
  3. Press the OK when the LCD screen prompts “Delete selected item?”.

 


Volume Adjustment

  • Press image_2023-05-DD-45 to adjust the volume.




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