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Basic Usage for the SIP-T31/T31P/T31G

Place a Call

Using the handset:

  1. Pick up the handset.
  2. Enter the number and press Send.

Using the speakerphone:

  1. With the handset on-hook, press img
  2. Enter the number and press Send.

Using the headset:

  1. With the headset connected, press image-20230517172758960to activate the headset mode.
  2. Enter the number and press Send.

Answering a Call

Using the handset:

  • Pick up the handset.

Using the speakerphone:

  • Press img.

Using the headset:

  • Press image-20230517172758960

End Call

Using the handset:

  • Hang up the handset or press EndCall.

Using the speakerphone:

  • Press img or EndCall.

Using the headset:

  • Press EndCall.

Redial

  • Press image_2023-05-DD-53 to enter Placed Calls list, select the desired entry and press image_2023-05-DD-53 or Send.
  • Press image_2023-05-DD-53 when the phone is idle to dial out the last dialed number.

Call Hold

To place a call on hold:

Press Hold during an active call.

To resume the call, do one of the following:

  • If there is only one call on hold, press Resume.
  • If there is more than one call on hold, select the desired call and press Resume.

Call Transfer

You can transfer a call in the following ways:

Blind Transfer

  1. Press img or Trans during a call.
  2. Enter the number you want to transfer to.
  3. Press img or B Trans.

Semi-Attended Transfer

  1. Press img or Trans during a call.
  2. Enter the number you want to transfer to and press Send.
  3. Press img or Trans when you hear the ring-back tone.

Attended Transfer

  1. Press img or Trans during a call.
  2. Enter the number you want to transfer to and press Send.
  3. Press img or Trans when the second party answers.

Call Forward

To enable call forward:

  1. Press the Menu when the phone is idle, and then select Features > Call Forward.
  2. Select the desired forward type.
  3. Enter the number you want to forward to. For No Answer Forward, select the desired ring time to wait before forwarding from After Ring Time field.
  4. Press Save to accept the change.

Call Conference

  1. Press Conf during an active call. The call is placed on hold.
  2. Enter the number of the second party, and press Send.
  3. Press Conf again when the second party answers. All parties are now joined in the conference.
  4. Press EndCall to disconnect all parties.

You can split the conference call into two individual calls by pressing Split.


Speed Dial

To configure a speed dial key:

  1. Press the Menu when the phone is idle, and then select Features > Dsskey.
  2. Select the desired DSS key.
  3. Select the SpeedDial from the Type field, select the desired line from the Account ID field, enter a label in the Label field, enter the number in the Value field.
  4. Press Save to accept the change.

To use the speed dial key:

  • Press the SpeedDial to dial out the preset number.

Voice Message

The message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red.

To listen to voice messages:

  1. Press image_2023-05-DD-47 or Connect.
  2. Follow the voice prompts to listen to your voice messages.

Call History

  1. Press the History when the phone is idle, press image_2023-05-DD-04 or image_2023-05-DD-38 to scroll through the list.
  2. Select an entry from the list, and you can do the following:
    • Press Send to call the entry.
    • Press Delete to delete the entry from the list.
      If you press Option, you can also do the following:
      • Select Detail to view detailed information about the entry.
      • Select Add to Contacts to add the entry to the local directory.
      • Select Add to Blacklist to add the entry to the blocklist.
      • Select Delete All to delete all entries from the list.

Contact Directory

To add a contact:

  1. Press Dir when the phone is idle, and then select All Contacts.
  2. Press Add to add a contact.
  3. Enter a unique contact name in Name field and contact numbers in the corresponding fields.
  4. Press Save to accept the change.

To edit a contact:

  1. Press Dir when the phone is idle, and then select All Contacts.
  2. Press image_2023-05-DD-04 or image_2023-05-DD-38 to select the desired contact, press Option and then select Detail from the prompt list.
  3. Edit the contact information.
  4. Press Save to accept the change.

To delete a contact:

  1. Press Dir when the phone is idle, and then select All Contacts.
  2. Press image_2023-05-DD-04 or image_2023-05-DD-38 to select the desired contact, press Option and then select Delete from the prompt list.
  3. Press the OK when the LCD screen prompts “Delete selected item?”.

Volume Adjustment

Press image_2023-05-DD-12 to adjust the volume.