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Basic Usage for a SIP T85 W

Place a Call

Leaving handset in position:

  1. Start typing a number and then press Call and then press the speakerphone or raise the handset.
  2. Select the desired key line then press Call and then press the Speakerphone/imgkey,  Headset/key,  or raise the handset.

Using the handset:

  1. Pick up the handset.
  2. Enter the number and press Call.

Using the speakerphone:

  1. With the handset on-hook , press img
  2. Enter the number and press Call.

Using the headset:

  1. With the headset connected, press image-20230517172758960to activate the headset mode.
  2. Enter the number and press Call.

Answering a Call

Using the handset:

  • Pick up the handset.

Using the speakerphone:

  • Press img.

Using the headset:

  • Press image-20230517172758960

You can reject an incoming call by pressing the Reject or the X button located under the Navigation wheel.

End Call

Using the handset:

Hang up the handset.

Using the speakerphone:

  • Press image-20230518112542978 to end call.

Using the headset:

  • Press headset image-20230517172758960 to end the call.

Redial

  • Press the Redial button when the phone is idle to dial out the last dialed number.
  • Utilize the arrow keys to select call history (up and down), highlight your desired target, and press the Call soft key.

Call Mute/Unmute

  • Press image_2023-05-DD-231 to mute the microphone during a call.
  • Press image_2023-05-DD-231 again to unmute the call.

Call Hold and Resume

To place a call on hold:

  • Press Hold or select the key during an active call.
  • By default, the phone ignores the engaged audio device (handset or headset) and plays beep on the speaker phone.
  • When you have multiple calls on the phone and the current call is held, you can press the corresponding line key to swap to the active call. 

To resume the call, do one of the following:

  • If there is only one call on hold, press the Hold key again, corresponding line key or press Resume.
  • If there is more than one call on hold, select the desired call and press Resume.


Volume Adjustment

  • Press image_2023-05-DD-45 to adjust the volume.

Call Transfer

You can transfer a call in the following ways:

Blind Transfer

Allows you to transfer a call to a person without confirming if they want to accept or reject the call.

  1. Press key or Transfer during a call.
  2. Enter the number you want to transfer to.
  3. Press B Transfer (Blind Transfer).

Semi-Attended Transfer

You can transfer to other contacts immediately when receiving a ringback or after consulting with them first.

  1. Press key or Transfer during a call.
  2. Enter the number or select a contact from the placed call list you want to transfer the call to; or select Directory  and select the desired contact from the Directory list. 
  3. Select Call.
  4. Do one of the following:
    1. When you hear the ringback tone, press the or Transfer to finish the semi-attended transfer.
    2. After the contact answers the call press the or Transfer to finish an attended transfer (consultative transfer).

Attended Transfer

Allows you to speak to the person who you wish to transfer the call to before actually transferring the call. 

  1. Press or Transfer key during an active call.
  2. Enter the number you want to transfer to and press Call.
  3. Press Transfer when the second party answers and agrees to take the call.

Call Forward

To enable call forward: 

  1. Press the Menu when the phone is idle, and then select Features > Call Forward.
  2. Select the desired forward type.
    1. Always Forward (all calls)
    2. Busy Forward (when on a call)
    3. No Answer Forward (rings before forwarding) For No Answer Forward, select the desired ring time to wait before forwarding from After Ring Time field.
  4. Configure: Set the status to On or Enabled
  5. Press Save to accept the change.

Forward with Activate: Pick up the handset and dial *72.

  1. Number: Dial the number you want to forward to.
  2. Send: Press the Send/Call button.
  3. Deactivate code: To turn off the code, dial *73

Forwarding Incoming Calls

If a call is currently ringing and you want to forward it, press the FWD soft key on the screen, then enter the target number. 

Disable Call Forwarding

  1. Go back to Menu > Features > Call Forward.
  2. Select the forwarding type you activated (e.g., Always Forward).
  3. Select Disabled or Off and press Save.
  4. If you used codes, dial *73

Call Conference

  1. Press the Conference  during an active call. The call is placed on hold.
  2. Enter the number of the second parties number or select the desired contact from the search list , contact list or placed call list Directory  before you enter a number. 
  3. When the second party answers the call, select Conference to add the second party to the conference. . All parties are now joined in the conference.
    Repeat the steps to add more parties to the conference.
  4. Press EndCall to disconnect all parties.


You can split the conference call into two individual calls by pressing Split.

Speed Dial

To configure a speed dial key:

  1. Press the Menu when the phone is idle, and then select Features > Dsskey. Or Press and hold any unassigned line key (button on the side of the screen) for a few seconds. The DSS key configuration screen will appear and then you can move to step 3.
  2. Select the desired DSS line key and press Enter.
  3. Select the SpeedDial from the Type field, select the desired line from the Account ID field, enter a label in the Label field, enter the number in the Value field.
  4. Press Save to accept the change.

To use the speed dial key: Press the SpeedDial to dial out the present number.

Access Voice Message

The message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red.

To listen to voice messages: 

  1. Press image_2023-05-DD-47  or Connect.
  2. Follow the voice prompts to listen to your voice messages.


Call History

Each icon in the Call History indicates the corresponding call history status.

The history record saves the call information such as the caller’s name and number, local line, and call duration.

  1. Select History or go to Menu > History.
  2. Select behind a desired entry to obtain more information.
  3. Select an entry from the list by scrolling through the history  list with the navigation wheel  - scrolling down, left or right. Once you have found your desired entry, you can do the following:
    • Press Call to call the entry or missed call.
    • Press Delete to delete the entry from the list.
  5. If you press Option, you can also do the following:
    • Select Detail to view detailed information about the entry.
    • Select Add to Contacts to add the entry to the local directory.
    • Select Add to Blocklist to add the entry to the blocklist.
    • Select Delete All to delete all entries from the list.

Contact Directory

To add a contact:

  1. Press Directory from the idle screen ( or press Menu > Directory > Local Directory).  Then select All Contacts.
  2. Tap Add to add a contact.
  3. Enter a unique contact name in the Name field and contact numbers in the corresponding fields.
  4. Tap Save to accept the change.

To edit a contact:

  1. Press Dir when the phone is idle, and then select All Contacts.
  2. Press image_2023-05-DD-04 or image_2023-05-DD-38 to select the desired contact, press Option and then select Detail from the prompt list.
  3. Edit the contact information.
  4. Press Save to accept the change.

To delete a contact:

  1. Press Dir when the phone is idle, and then select All Contacts.
  2. Press image_2023-05-DD-04 or image_2023-05-DD-38 to select the desired contact, press Option and then select Delete from the prompt list.
  3. Press the OK when the LCD screen prompts “Delete selected item?”.

To blocklist a contact:

  1. Go to Menu > Directory > Blocklist or Directory > Blocklist
  2. Select Add, Add to Blocklist or plus key
  3. Enter the blocklist contact’s information
  4. Select OK

Add Contact Groups

  1. Select Directory or go to Menu > Directory > Local Directory.
  2. Select > New Group.
  3. Enter the desired group name.
  4. Select OK.

Edit Contact Groups

  1. Select Directory or go to Menu > Directory > Local Directory.
  2. Select .
  3. Select the desired group and then select .



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