Skip to main content

How to Setup Voicemail to Email

1. Click on the Users tile.

image.png

image.png

3. Click on the Voicemail tab.

image.png

4. Scroll down to Notifications and check the box to "Receive an email for new voicemail".

image.png5. Email Type and After Email Notification becomes available after box is checked. Select the desired option from the dropdowns and then click Save.

image.png

Email Type:
After Email Notification
  1. Leaves the original voicemail in the voicemail box and can be checked still on a physical phonephone.
  2. Physical phone will still have the "Message Waiting Indicator" still litlit.
  3. Counts against the user voicemail box storage limitlimit.
  4. Move to saved
    1. Leaves the original voicemail in the voicemail box and can be checked still on a physical phonephone.
    2. Physical phone will not have the "Message Waiting Indicator" still litlit.
    3. Counts against the user voicemail box storage limitlimit.
  5. Move to trash (Recommended)
    1. Moves original voicemail to trash and frees up space on voicemail storage limitlimit.

If voicemail transcription is available (Basic Scope and above), when voicemails are delivered there will be a Speech-to-Text transcription included.